Clients Say

Our clients know that no matter what sector they're in, they're in the communications business.

Perhaps that's why they've been motivated to share such thoughtful feedback and measurable results. They've also shared measurable results and data indicating we've helped them create more than $324 million in bottom line impact through increased sales, reduced costs and more efficient processes.

Below, you'll find a sampling of client endorsements and testimonials. Others are available at LinkedIn.

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We’ve acquired five companies in five different states, using the marketing pieces from Crossbridge Communications … In 2.5 years, these new acquisitions have produced $20 million or more in sales.
Calvin Grout
Vice President, Eastern Region
WinWholesale Inc.
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Barbara developed graphics and text to express my competencies for companies with sales people and sales teams. The Crossbridge process gets to the issues of any company and turns them into clear expressions of values, capabilities and strengths for internal staff, sales teams and prospective clients. Barbara is an extraordinary talent for developing communications processes for both corporate (internal) and business development (sales).
Bob Chapman
Sandler Sales Coach
The Roger Wentworth Group
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Crossbridge is skilled at all aspects of communication from internal training and information, business to business communications, corporate communications both up and down the ladder and — the most critical element — communications to your customers. Barbara’s ability to digest your intended message and package it in a clear and succinct format that communicates that message is her highest skill.
Mike Gugger
Director of Part Cost Reduction
TechSolve, Inc.
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First, I would like to thank you for your hard work and honesty. The thing I value most from our working relationship is your candor. Your straightforward approach to dealing with me and my staff makes you a valuable sounding board for our ideas. Your capacity to understand where we are going, synthesize ideas and feed back information in a concise, clear manner has dramatically improved our ability to focus and make decisions.
Terry Friesenborg
General Manager
Audio Visual Systems, Inc.
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Barbara Spencer Hawk has the ability to understand a concept that must be communicated, articulate it as near to perfection as can be done, develop the right media mix for the intended audience, and produce it in such a way as to get the desired results. This mix may include: print, graphics, electronic, etc. She also has a very unique and powerful talent to identify incremental modifications to leverage work in ways that most would not or could not imagine, such as using marketing materials for internal training. Barbara has done this for me, and during the process I found that I gained a better understanding of my original concept.
Charles Puissegur
Owner
CH Puissegur & Associates
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Your use of your Magic Curve to analyze sales distribution was powerful. We watched with amazement as you helped one member realize he was applying the bulk of his limited selling resources to his least profitable market segment. He keeps your chart on his wall as a reminder ...
Mal Bass
President
The Executive Forum Group
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Your facilitation of the process was wonderfully effective. I knew you could manage and produce great communications on budget and time, but I had underestimated the importance and quality of the facilitation required to accomplish the task. Your leadership and skills in this area were most valuable. I routinely recommend Crossbridge to others seeking communications assistance.
Dan Brazelton
Dean, Corporate & Community Services
Sinclair Community College
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The lessons we learned from Crossbridge became the basis for a new business group, which generated over $1 million in revenue during its first two years.
Tom McClure
Vice President, Special Projects
TechSolve, Inc.
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There is no question your work helped us acquire the current funding, which exceeds $1.2 million in value. Without this partnership, we wouldn’t be nearly as successful as we are.
David Siefert
Director, Special Programs
Sinclair Community College
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I watch you in action and wish I could bottle it. You always ask the right questions to help us get to the heart of the problem or process ... Your marketing experience, clear headed questions, and facilitation with the MEtaMorph leadership team were invaluable. You bring so many skills to the table – You bring a whole new meaning to “value added “service.
Tracy Jayne
Assistant Director
Miami Valley Tech Prep Consortium
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During the Lean Innovation Workshop, the customer’s leadership team identified a specific, short term design optimization with the potential to yield $3.3 million savings globally. And they developed a high level action plan to increase sales by $100 million over 3-5 years ...
Ken Bloemer, Ph.D.
Director of Innovation & Strategic Services
TechSolve, Inc.
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Barbara is innovative, hard-working and enjoyable to work with. She knows how to turn complex issues into simple tasks through her effective teamwork and organizational skills.
Jane (Sun) Myong
NSF Project Co-Principal Investigator
STEM Teacher Academy
Sinclair Community College
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As you worked with teams throughout the organization, I could see the change. They began to raise the bar higher and hold themselves to tougher quality and performance standards. I have no doubt your work helped make our company more productive, profitable and competitive.
Judy Pickett
Finance Manager
Audio Visual Systems, Inc.
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I was confident that you would ensure our final products would be of the highest quality. I am very pleased … and proud to present them the Higher Learning Commission. As a result of the Self-Study, we have a core team of champions empowered to own their processes and outcomes.
Bonnie Coe, Ph.D.
President
Central Ohio Technical College
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With your help, we completed three top-quality grant applications worth $2.25 million. All three were selected for funding. We could only accept one grant award, but that effort alone created $750,000 in new funding.
Ron Kindell
Associate Vice President
Sinclair Community College
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The A55 training is a great success. The training has gone beautifully, the materials are outstanding, and everyone agrees it’s been a fantastic program.
Barbara Burns
Director of Technology Transfer
Makino, Inc.
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You should feel proud of the work you have done and the reputation you continue to build…the training manual is a meaningful, usable document that ‘holds together’ under the rigors of training from multiple people.
Mark M.
New OSB Manager
Fortune 100 Company
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The how-to guides you have developed for us are widely regarded as some of the best examples for Tech Prep programs in the nation. ... I just got my copy of the Insider's Guide to Managing a Tech Prep Consortium. It looks great! I’m so pleased and very proud to share it with the directors at the Retreat. Thank you for everything, Barbara. I’ve never worked with anyone so competent and professional.
Bonnie Bensonhaver
Technical Consultant
Ohio College Tech Prep
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You brought my vision of a truly professional training program to life ...

Deb C.
CRP Manager
Fortune 100 Company

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